Terms of Service

Last updated: August 13, 2026

1. Acceptance of these terms

These Terms of Service govern your use of comfortclimatepros.com and any estimate, quote or service you request through it. By using the site, submitting a form, or requesting service, you agree to these terms. If you do not agree, do not use the site.

You must be at least 18 years old and legally able to enter a contract. If you request service for a property, you confirm that you own it or are authorized to approve work on it.

2. Who we are and what we do

Comfort Climate Pros is a residential heating, ventilation and air conditioning contractor serving Los Angeles, California; Vancouver, Washington; Charleston, South Carolina; and Greenville, South Carolina. We install, replace, repair and maintain furnaces, air conditioners, heat pumps and mini-split systems, and provide related services.

Some work may be performed by licensed service partners or subcontractors rather than by our own technicians. Where that is the case, we will tell you before work begins.

3. Price estimates are not quotes

The calculator produces a range based on the limited information you enter — your address, approximate square footage, the type of work and the type of system. It cannot see your ductwork, your electrical service, your existing equipment, the access to it, or the condition of your home. Those things routinely change the real price.

A binding price is provided only in a written proposal, issued after an in-person assessment and signed by both parties. Nothing on this website creates an obligation for us to perform work at the estimated price. If the assessment shows the work differs from what the estimate assumed, we will tell you the revised price before proceeding, and you are free to decline.

Estimates are valid only for the period stated on the written proposal. Equipment availability and pricing can change.

4. Scheduling, access and cancellation

• Appointment windows are estimates. Weather, emergency calls, parts availability and earlier jobs running long can move them. We will contact you if your window changes.
• You are responsible for providing safe, clear access to the equipment and work areas, and for securing pets.
• If our technician cannot access the property at the scheduled time, or no adult who can authorize the work is present, we may charge a trip fee and reschedule.
• Diagnostic and trip fees, where they apply, are disclosed before the appointment is confirmed.
• Cancellation and rescheduling terms for booked installations are set out in your written proposal.

5. Payment and financing

Payment terms, deposits and schedules are set out in your written proposal. Unless the proposal says otherwise, payment is due on completion. We may charge interest on late balances at the maximum rate permitted by law, and recover reasonable costs of collection.

Where financing is offered, it is provided by third-party lenders, not by us. Approval, rates and terms are determined by the lender under its own agreement with you. We do not make credit decisions and do not guarantee approval.

Rebates, tax credits and utility incentives referenced anywhere on this site are administered by third parties and subject to their rules and funding. We do not guarantee that you will qualify for or receive any of them.

6. Workmanship and equipment warranties

Equipment carries the manufacturer's warranty, which is provided by the manufacturer and subject to its terms, registration requirements and exclusions. We are not the warrantor of manufactured equipment.

Our workmanship warranty, its length and what it covers are stated in your written proposal. Workmanship warranties generally do not cover damage from misuse, neglect, failure to perform recommended maintenance, alterations or repairs by others, power surges, flooding, pests, or causes outside our control.

7. Calls, texts and email

When you give us your phone number and check the consent box, you agree to be contacted as described in our Privacy Policy, including by automated means. Consent is not a condition of purchase. Reply STOP to any text to opt out. Message and data rates may apply.

Calls may be monitored or recorded for quality and training purposes.

8. Acceptable use of this website

You agree not to:

• Submit false, misleading or someone else's information through our forms.
• Use the site or its forms to send unsolicited commercial messages.
• Scrape, harvest, crawl or copy the site or its content by automated means, except by well-behaved search-engine crawlers obeying our robots directives.
• Attempt to gain unauthorized access to the site, its systems or its data, or interfere with its operation.
• Reverse engineer, decompile or attempt to derive the source of any part of the site.

We may suspend or block access for any of these reasons, without notice.

9. Intellectual property

The site's content — text, layout, graphics, logos, photographs and code — is owned by Comfort Climate Pros or its licensors and protected by copyright and trademark law. You may view and print pages for your own non-commercial use in evaluating our services. Any other reproduction, distribution, modification or commercial use requires our written permission.

If you send us reviews, photographs, testimonials or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display it in connection with our business, and you confirm you have the right to grant that licence.

10. Third-party links and partners

The site may link to, or pass your enquiry to, third parties including service partners, lenders, manufacturers and rebate administrators. We do not control those parties and are not responsible for their content, products, services, privacy practices or conduct. Your dealings with them are between you and them.

11. Disclaimers

The website and its content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, in relation to the website.

We do not warrant that the site will be uninterrupted, error-free or secure, or that estimates, cost information, efficiency figures, timelines or availability shown on it are accurate or current.

Nothing here disclaims any warranty we give you in a signed written proposal, or any right you have under consumer-protection law that cannot legally be waived.

12. Limitation of liability

To the fullest extent permitted by law, Comfort Climate Pros and its owners, employees and agents will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, or loss of use, arising out of your use of the website — even if we were advised such damages were possible.

To the fullest extent permitted by law, our total liability arising from your use of the website will not exceed one hundred United States dollars (US$100). Liability arising from services we perform is governed by your written proposal and by applicable law, not by this cap.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Comfort Climate Pros and its owners, employees and agents from claims, damages, losses and reasonable legal fees arising out of your misuse of the website, your breach of these terms, or your violation of any law or third-party right.

14. Governing law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. This choice of law does not deprive you of the protection of mandatory consumer-protection laws of the state where you live or where the work is performed.

Before filing any claim, you agree to contact us first and give us 30 days to resolve it informally. Most disputes are resolved this way.

Any claim not resolved informally will be brought in the state or federal courts located in Los Angeles County, California, and you and we consent to the jurisdiction of those courts — except that either party may bring an individual claim in small-claims court, and nothing prevents a claim being brought where the law requires it to be brought.

15. Changes to these terms

We may update these terms. The “Last updated” date at the top shows when. Changes apply from the date they are posted and do not alter the terms of a written proposal already signed. Continuing to use the site after an update means you accept the revised terms.

If any provision is held unenforceable, the rest stays in force.

16. How to contact us

• Email: [email protected]
• Phone: (213) 874-1242
• Service regions: Los Angeles, CA · Vancouver, WA · Charleston, SC · Greenville, SC